Rules and docs
What do you need to know before renting a bicycle in Valencia? As you might now there are some General Terms And Conditions For Bike Rental And Bike Tours you have to read carefully. They are shown below and can be downloaded in a form of a ´Contract´, which is important so sign before have a bike ride with us.
Rules
The customer accepts responsibility for the care and return of the bicycle and all accessories. The bicycle will only be used by the contract holder, and is not to be sub-rent.
The bicycle is to be returned in perfect condition. Any damage or loss to the bicycle, including its accessories, will be charged to the customer according to the following prices. If the bicycle is lost or stolen, the customer shall pay Pelican Bike the fee to cover such lost or theft.
The fees payable are:
Extensive damage of covering |
10€ |
Light |
12€ |
Wheel |
40€ |
Helmet |
15€ |
Rare wheel |
80€ |
Bike |
350€ |
Padlock |
15€ |
Puncture wheels |
10€ |
Seat padlock |
5€ |
Wheel bending intervention |
15€ |
Basket |
20€ |
Key |
15€ |
Saddle |
25€ |
Brakes |
12€ |
Baby seat |
45€ |
Pedals |
25€ |
In case if the customer pays insurance (3€ per bike) all the fees except the whole bike should be reduced to 50%.
A delay in the return of the bicycle shall incur the payment of extra fees. The
customer is responsible for correctly locking the bicycle to a fixed element at all times when
not in use. They are
responsible for the possible damage produced to themselves or to others as a result of an accident
when using the
bicycle. It is prohibited to make any modifications to the bicycle. It is prohibited to carry
additional passengers.
It is highly recommended to park bikes at home\in the hotel room or in the office of Pelican Bike. The customer has 2 options of deposit for the period of bikes rent.
1. 200€ (cash or blocking money on a bank card) or
2. In case if there is no possibility to leave money deposit – any valid document (ID or passport)
Refund
Refunds will only be made if the order is canceled no later than 48 hours in advance.